Olivier DAVID

Executive Director - Consulting Company www.luxury-heritage.com

• Support the creation of Inter-Islands Distribution Ltd to launch “Hawaiian Springs” mineral water in Asia.
• Promote cultural activities in Asia through festivals, consulates and PR/Events companies.

• Set up of the Hong Kong office: budget, marketing plan, 40,000 sqft warehouse facility identification, lay out drawings, construction tender, tenancy agreement negotiation and team recruitment.
• Assist the Regional Director in the Beijing, Shanghai and Middle East day-to-day operations.

• Oversee RAPL’s Regional Customer Service workshop for 10 Brands (Baume & Mercier, Cartier, IWC, Jaeger le Coutre, Mont Blanc, Montegrappa, Panerai, Piaget, Vacheron Constantin, Van Cleef & Arpels) with 40,000+ interventions per year.
• Manage a team of 65 technicians, logistics and administrative staff on 2 platforms with support of 4 managers in different business areas: logistics, technical, administration.
• Follow up internal and operational reporting system and define performance targets for the team.
• Coordinate with local brand management in applying local brand policies; ensure training for retail and customer service staff.
• Control spare parts inventory: +35,000 spare parts references for +100 calibers.
• Optimize internal operations flows on an ongoing basis including projects, production management, information system and organization.

• Key member of the senior management team of RJL Customer Service Department that had 165 staff and took care of 10 Brands in 8 product types with 200,000+ interventions per year.
• Brands integration: in charge to take over the customer service activity from Japanese agents and to develop an integrated customer service policy for 10 Brands in terms of brand policy, information systems and key performance indicators.
• Identify bottlenecks to set up corrective action plans, implement 5S and standard operations procedures.

ATLINKS - Logistics Manager 2000-2001
ALCATEL-THOMSON Joint Venture: product types telephones www.atlinks.com

• Set up the logistics department and a brand-new logistics center following the establishment of the new company; manage the day-to-day operations and coordinate with Ernst & Young in Supply Chain analysis.
• Prepare the monthly Open-To-Buy (OTB) with sales department and manufacture.

THOMSON MULTIMEDIA - Project Manager 1998-1999
SAP - European Key User - Modules Material Management and Sales and Distribution www.technicolor.com

• Coordinate with Ernst & Young in analyzing the company operations and implementing a new version of SAP.
• Develop a new training program for the sales administration management: elaborate standard operations procedures and ensure staff training.

THOMSON MULTIMEDIA - Logistics Manager, Export Division 1996-1998
Product types television, television kits & VCR www.technicolor.com

• Supervise 3 warehouses in France, Finland and Poland with a 10 million Euro budget per year, organize the importation of the products from the different manufactures and cross-shipments.
• Initiate and oversee the costs and services optimization plan in Finland, Poland and France and reduce logistics costs for 80,000+ Euros per year.

SCAC USA Inc, New York - Sales Manager 1995-1996
Develop international airfreight and sea freight services from France to greater New York area.

SCAC Roissy Charles de Gaule - Sales Executive 1993-1994
Part of a new sales team implementation to develop multi-services to Paris based clients.

SCAC Japan, Tokyo - Sales Executive 1991-1993
Develop the French-Japanese transportation route by air.