Helene Goetzelmann
International SPA Manager, L'Occitane - Hong Kong
2006 - 2009After 3.5 years spent in the international marketing team in France (skincare product developement), I moved to Hong Kong beginning Nov 06, to manage & develop L'Occitane SPA business, with more specifically the following responsibilities:
* Managing Hong Kong Flagship Spa (315m2 & 15 staff): Financial reporting, budget, HR, marketing plan, partnerships
* Regionally, coordinate with the other Asian Spas(Taiwan, Vietnam, Korea), as well with the hotel partners(Mango Tree Spa by L'Occitane in Bali, and several deals under negotiation)
* Finding new business opportunities
* Internationally, developing & supervising all tools related to marketing, communication & training: Marketing plan, collaterals, merchandising book, protocol book, Spa professional sizes...